Not every company needs — or can afford — a full in-house IT team available around the clock. But they do need their critical infrastructure to be available at all times.
Netmask's Remote and On-Site Support service is designed to fill exactly that gap: from dedicated on-site engineers to on-demand remote support with hours packages, in 8x5 or 24x7 modalities depending on each client's criticality level.
All hours consumed and support requests are logged in our CRM, with real-time tracking available through the client portal — no surprises, no manual reports.
Discover the rest of our cybersecurity, networking, and datacenter services portfolio.
Risk analysis and implementation of network and cybersecurity strategies, based on our own Industry 4.0 Cybersecurity Framework aligned with NIST and IEC-62443.
View service →Implementation of virtualization and cloud solutions with Nutanix and Microsoft Hyper-V, backed by the best experience in the market.
View service →Wireless network diagnostics with Ekahau Sidekick 2 + Ekahau Pro: coverage, interference, and heatmaps for new or existing infrastructure.
View service →Security Operations Center and Network Operations Center: 24x7 monitoring, real-time detection, and response for critical IT/OT infrastructure.
View service →Our own ELVIRA cloud virtual lab platform, with Cisco Networking Academy and Huawei Academy partnerships.
View service →We know that in technology, it's not always easy to know where to start. If you're not sure what you need yet, don't worry: our team is here to listen, understand your situation, and help you find the best solution for your business.
Let's talk and take the first step together